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Refund Policy

Due to the nature of charity donations, refunds are given at the discretion of our
management. Donations will only be refunded if genuinely made in error. Please
make sure that the amount you enter is the amount you wish to give.

In the event of an incorrect amount being entered, or if the donation is made
accidentally or there is an extremely unusual circumstance, please contact us in
writing. We will review the request and respond within five working days.

If a donation is refunded, the associated tax receipt is no longer truthful so it should
be shredded.

Privacy Policy

WCS respects the privacy of all individuals, companies and community
organisations who donate money and/or goods in support of our work. Personal
information gathered through donations is entered into a secured database for
receipting and communications purposes. We will collect, use and disclose personal
information in accordance to our Privacy Policy.

Purpose of your donation

WCS will always aim to honor the agreed purpose of a donation, if any. However,
we have ultimate unconditional discretion to redirect the donation.

Declining a donation

WCS has ultimate discretion to decline a donation.

Questions may be directed by email to hello@womenscommunityshelters.org.au

Women’s Community Shelters Ltd
Public Benevolent Institution with DGR1 (Deductible Gift Recipient) Status
PO Box 462 Surry Hills, NSW, 2010
Phone: 02 9539 6859
Email: hello@womenscommunityshelters.org.au
ABN 54 153 006 556
ACN: 153 006 556

Women's Community Shelters